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Feedback from our clients

At Imagine Living, we pride ourselves on the exceptional service we provide to our clients. Please see below, just a small sample of testimonials we have received. To find out how Imagine Living can help to find you a new home contact us here.

Anonymous - 04/04/2018
I have found Imagine Living and all the team extremely helpful and super efficient. Also, they have a very friendly and welcoming approach which is really reassuring and helps with the whole process of moving homes. Thank you for all your help.
Jenilyn & Leonel – 01/04/2018
My experience with Imagine Living has been a very positive one. The process from beginning to end went smoothly, a big thanks to Liz who offered a very professional, informative and helpful service. My husband and I are very grateful for all the support we received in getting through the rent to buy scheme. This has been a very important journey of our lives and we are happy Imagine Living has been a huge part of it.
Anonymous -30/03/2018
It was the best experience we had, Imagine Living team – thank you all! Liz is amazing and helpful professional individual who takes every single client with extra care and deals with issues in no time. She explains everything, she is available, responds immediately and more importantly, she smiles. I’m sure she has an amazing team behind her too. Once again, thank you all Imagine Living.
Mr Brook Samuel & Mrs Rahel Bishane – 30/03/2018
Thanks for everything you guys have fantastic and excellent communication skills during the process time and on behalf of my family, Thanks very much. Carry on your excellent job.
Anonymous – 30/03/2018
Very good service. Excellent, great experience.
Galyna & Michael Banks - 29/03/2018
We thank Melanie and Imagine Living for amazing and efficient work and help arranging and assisting us during our purchase of the flat.
Andy Milner – 23/03/2018
Melanie has been fantastic! Very organised and helpful! She has really helped throughout the buying process, especially communicating with all parties. All correspondence on time and efficient.
Anonymous – 21/03/2018
Thank you Imagine Living. We are very happy with the outcome of the whole process. Nana, Melanie and Liz kept us updated. They are very helpful, approachable and professional.
Michael Borio – 16/03/2018
Great. Can’t believe I’m moving into my dream apartment and at an affordable price too. Wonderful service – friendly & helpful staff. Very impressed. Definitely recommended the scheme to others.
Michael Borio – 16/03/2018
Great. Can’t believe I’m moving into my dream apartment and at an affordable price too. Wonderful service – friendly & helpful staff. Very impressed. Definitely recommended the scheme to others.
Sneha Rose George – 15/03/2018
The house is amazing, well organised – good infrastructure. Liz was very friendly and approachable. Thank you for letting us to rent here. I would recommend this to my friends.
Anonymous – 09/03/2018
Overall experience has been very good, emails were responded to pretty quickly. Nana was very helpful at the start of this project. Liz has been fantastic Very cheerful throughout and has made this process less stressful.
Diane Anyayahan & Rolando Soriano Jr – 05/03/2018
The staff are very helpful & friendly especially Ms Liz Treadaway. She’s been very helpful since the start of the process; very responsive to all the queries.
Anonymous – 05/03/2018
Imagine Living team and especially Ms Liz Treadaway have been particularly helpful throughout the process and since my first enquiry last September. After so long it’s been fantastic that I have secured my tenancy at TPB. All members of the Imagine Living team that have sent me communication have been helpful. It was a great pleasure meeting Liz and having Liz keeping me up to date with the process and all different stages and milestones. Liz has always been available for questions and in order to explain the process and all the paperwork. She could understand how stressful the various stages have been to us and has always been encouraging and helpful. I am very grateful to Liz and the Imagine Living team.
Kauila Pakulska & Qaiser Allauddin – 04/03/2018
We had a great experience with Imagine Living, we would like to thanks all the team for their hard work and support. We would like to thank especially Liz Treadawy, as she is the one who was helping us through the process. We appreciate all the commitment, time and effort Imagine Living put to help us throughout the process. Thank you.
Abu Ahmed & Esmat Ara - 27/02/2018
Thank you very much for all your help. The process took almost five months, but the thing we like about Imagine Living is the timely communication. The key handover day was excellent and informative, we have got all the information for the new flat. Again, Many Thanks.
Sebastian Sz - 22/02/2018
Imagine Living kept us updated throughout the process of securing the property but also kept us assured in stressful times.
Maria & Giovanni Mission – 22/02/2018
Excellent Staff especially Liz who is very kind and approachable. Thank you very much. Good communication via mobile and email. Very organised. Very good service. Job well done.
Amali Hapugoda – 21/02/2018
From the beginning of my journey to this point Liz Treadaway has been a great support. Understandably it is a stressful period leading up to moving in with completing all of the required paperwork. I have made many panicked calls to Liz, at every point she picked up in her calm reassuring manner she provided appropriate support. Nothing was ever too much trouble, it has been a great experience.
Gabrielle Smart – 02/02/2018
Imagine Living have been really helpful and I’ve really enjoyed working with them.
Madhavi Vadgama – 22/01/2018
Dear Melanie & Nana, Cannot thank you both enough for your help and support. You have been extremely helpful and professional throughout the process. I wish you both good luck and well wishes for the future.
Samuel Byard – 19/01/2018
Couldn’t be happier with the process with Imagine Living. Melanie, Liz and Nana were super helpful and made the buying process easy and painfree. Thanks so much for all your time and help.
Narinder Sandhu – 21/12/2017
Amazing service, very happy with the support provided. Made the buying process so much easier for me as a first time buyer. Thank you.
Jihoon Hyun – 30/03/17
I had a good experience from Imagine Living. Thanks for your support.
Sosha Asadollahi – 21/03/2017
I would like to say a big ‘Thanks’ to Nana, she was very useful, helpful and supportive. I can tell I am very happy with Imagine Living’s service that was provided during my purchase.
Kristine Babajana – 15/03/17
Nana, Melanie & Dagmar, The biggest thank you all for being so helpful and efficient throughout the whole process of such an important journey in our lives!!! All the very best :) Krissy & Sam
Monika & Emil Kedzierski – 13/02/17
Big thank you to the entire Imagine Living team. Your help and support throughout the process was amazing. As it was our first purchase, Imagine Living team has helped us and guided us through all steps, you made our purchase clear and easy. Thank you for making this happen for us.
Anonymous – 06/02/17
Imagine Living were very clear about the entire procedure of purchasing a home and especially about options for example shared ownership. Nana, Dagmar and Melanie communicated with each other and were all aware of what stage I was at with the purchase. They were consistent and honest about everything and they helped me with the process as a first time buyer. They were efficient in corresponding with me. Thank you so much.
Hanish Negandhi – 02/03/17
Imagine Living were great. We're happy and satisfied.
Monika Ciereszko – 07/03/17
Melanie at Imagine Living was extremely quick and helpful.
Ritu Panda – 14/03/17
We are very happy, excellent service provided. Imagine Living supported us throughout the process.
Sara Hassani – 02/02/17
I am very pleased with the whole process. Everything was so quick and in place and on time. So happy with everyone I was in touch with at Imagine Living. They all were very helpful and friendly in giving advice. I am 100% satisfied and always got the right answer. Thank you
Anonymous – 31/01/17
Imagine Living were professional and informative, very helpful and kind. They were easy to deal with and made our first time buying experience very pleasant. Actually we based our decision very much on the first impression of the agent name. Thank you
Gustavo & Daniele Acorsi – 16/01/17
Imagine Living was a great team from beginning to end of the purchase process. Professional and keen to help! Thank you very much.
Echo Court – 31/01/17
Thank you Imagine Living! Brilliant at every stage, very clear, great guidance & support throughout.
Mr Chahout – 24/01/17
Imagine Living were very quick and efficient with starting procedures, financial assessment and very quick to answer enquiries. Overall, good quality housing and we are pleased to complete.
Miroslawa and Piotr Kaliszewicz – 20/01/17
The whole experience was excellent. The process from the beginning up to the end went smoothly and hassle free. Very professional, well organised. Personally I would like to say a huge thank you to Melanie Pratt. She was so helpful and went the extra mile to help us through.
Denise Dwight – 19/01/17
Imagine Living were very friendly & helpful. Was always on hand with all information/questions I had. Kept you updated on everything that was happening & guided you through all completion steps. Great service & people. Thank you very much.
Craig Binch – 30/03/17
From the beginning the process was faultless. I received excellent customer service throughout from Imagine Living. Thank you
O. La Rose
I just wanted to thank both of you for your help in the purchase of my property at Langhorne Place. I found the whole process much less daunting than I thought it would be, largely due to your readily available advice on a variety of matters and to your excellent communication on how things were proceeding and what steps I need to take next. I'm past the hectic moving in stage now and I'm enjoying my new home.
Regis Araujo
“ I would like to thank you and your team for all the support we have received from your office. Words are not enough to thank you all for everything that has been done for us. I wish you all the very best on the next project as I am sure a lot of people will have their dreams come true through your support and hardworking ”
Theresa Whewhe
“ Thank you to the sales rep on site they were both outstanding. It's been a while since I received such a fantastic customer service, thank you once again! ”
Dipen Patel
“ The Imagine Living team were absolutely outstanding in the service and help they provided during the whole process of buying a shared ownership home. I had the pleasure of receiving help from many within the team including Carl, Suzanne, Melanie and Dagmar at each stage of the buying process and they made the whole process very easy to understand and were very patient and helpful in answering the many questions that I had. They were also very helpful in recommending solicitors (Cavendish Legal) and mortgage brokers (Town & Country Mortgage Services) who also provided a good service. All in all it was a very good and easy experience in what can sometimes be a complex process. The Imagine Living team definitely put the capital letter 'I' in the word 'Integrity'...thank you to all of you. ”
Vishal Kumar
“ Hi, Finally I am into my dream home, its really a pleasure after all the process. I must commit here that all the staff of Imagine living were very supportive and helpful, especially Ms. Dagmar / Ms.Melanie / Ms. Nana and of course Mr. Carl . These guys were always available whenever I needed them and they made whole process easier for me. Thanks. ”
Dona Cani
“ The best team to work with excellent customer service. They made the whole buying process run smoothly and offered a lot of help and support. We are so glad we had the opportunity to purchase through 'Imagine Living'. ”
Gerson Emidio Goes
“ Your team has given us excellent service and each and every member is always willing to help or give advice on any queries we had. Thank you very much Carl, Dagmar, Nana, Melanie and Susanne. ”
Colleen Babcock
“ I bought the house through Imagine Living and I can’t speak highly enough of them. They were fabulous. Every person I met was really helpful and it was a pleasure to deal with them. ”
“ Exceptional service from the whole team, particularly from Dagmar and Carl. They have conducted the process with great professionalism. ”
Liroshiya Heeralu
“ With my experience with Imaging living I would say they have the best customer service ever that me and my husband have experienced. they go over their level best to help you with all the work and make sure that the things get done on time smoothly. I would say without them specially Dagmar, Carl and Melanie we wouldn't have come this far. they have been very helpful through out the whole process and even after we moved in to the new place. I would highly recommend and highly guarantee them to any one without any doubt. very best customer service ever and very friendly team. ”
Jennifer Birkett
“ I was delighted by the service offered to me by all the people at Imagine. They were extremely efficient, consistently responded to my calls and emails with immediacy and had impeccable customer service skills. I would not hesitate to recommend them to anyone. They really did go above and beyond my expectations. Many thanks to all the team at Imagine. ”
Ruben Sylva
“ I cannot thanks more all the help that me and my wife received from your company.I highly recommend the service that you and your team provide, they made our dream possible.
PS: Special thanks to the company Director Dagmar Pribulova..... ”
Miss H L Machin
“ Throughout my buying process Imagine staff and representatives were a pleasure to deal with, conducting themselves professionally, and were always on hand to offer friendly guidance and advise. My expectations of buying a property was anticipated to be a stressful and complicated process. However Imagine ensured I was kept up to date throughout the process and any queries I had were dealt with quickly. I have been left with a very positive impression of Imagine, and would highly recommend their services. ”
Miss Winn
“ Good communication, kept me informed. Clear information. Carl and Dagmar made the whole process very easy. ”
Marwa Sadik
“ I just wanted to drop a line to say thank you for making our purchase such a smooth process . The whole team from Dagmar, Nana, Carl you all have been fantastic any enquiry I had I get a reply almost immediately. During the viewing process all points were covered. It's known they purchasing a property is one of the most stressful things a person can go through, but you guys made it so easy so thank you. ”
Mr Kahuri
“ Carl & Dagmar were of tremendous support who assisted me in purchasing my property at Langhorne place. They were extremely knowledgable and assisted me with deadlines, following up solicitors and ensured key deadlines were met, and eventually my keys just in time for Chtristmas. Thanks once again! James. ”
Mr D Gibbons
“ Dagmar Pribulova was an amazing agent. She was understanding and forceful with the developers on certain issues (replacing wardrobe doors that would not fully open). She worked beyond the hours that she had to work. She took time out of her schedule to help my father measure the flat to see what furniture would fit, and on the day of exchange stayed well beyond what was reasonable to expect to help me sort things out. If everyone at Imagine is like Dagmar, then it's an excellent company. ”
Ms. Zhang
“ Thank you very much to Dagmar Pribulova. Her professional service make my home purchase simple and smooth. ”
Mrs. Reda
“ Excellent experience. I was very impressed with the service that was offered by imagine. The representatives that worked with us were very polite, competent and were always avilable to answer all questions. Very pleased with the service. ”
Mr. Murphy
“ Dagmar and Carl were very helpful throughout the whole process. They were always on hand for any questions I had, and always had regular updates. The made the process of buying a home stress free. ”
Ms. T. Illing
I dealt with Dagmar in my recent house purchase and I couldn't have been happier, right from the start she was quick to respond to any questions I had. She recommended a lawyer whom I was very impressed with. The whole process from viewing to getting my keys took 5 weeks - and I couldn't have done that without Dagmar's assistance. Nothing was ever too much and she always tried to find the best solution to any questions/ concerns I had in the quickest time frame!
Ms. Popova
I have been assisted by Dagmar from start to finish of my purchase. Dagmar was very professional and efficient, friendly and easily approachable. She has exceeded my expectations. I have never used Imagine previously but having dealt with Dagmar i would recommend Imagine to anyone.
Ms Malgorzata Sztandera
One of your agents provided me recently with an exceptional customer service. Dagmar Pribulova is highly professional and most approachable person I had pleasure to deal with. She always puts her customers first, she is honest and very hard working individual.
Miss Braconi
I would like to express my gratitude to Imagine new homes staff for being extremely helpful during the process of the purchase of the flat , especially Mrs Dagmar Pribulova who since the beginning made a strong and positive impression. Kindly she spent time to answers all my queries and pointing me to the right channels because as first home buyer I was totally inexpert about the procedure. In my view she went above and beyond her role, because she is not only extremely knowledgeable and professional but caring as well. Dagmar made sure that I was not alone during this delicate process that can be extremely stressful.
P. Florczak
It's been over 2 weeks since I moved in to my apartment. I'd like to say one more time THANK YOU VERY MUCH for being so helpful, keeping me updated almost 24/7 and supporting me with any difficulties from the very beginning. It's been a pleasure to work with You.
Thank you so much Dagmar and Carl for being so supportive, helpful and professional through all the process of buying and moving , I had a great experience with you and your team. In one word you couldn't make it easier than this for us.
C. Noone
I feel I've been looked after very well to date and have been well informed and updated promptly on developments. The buying process was very smooth as have heard these things can get very long winded and tricky. Therefore so far - my overall feedback is very positive. I'd like to thank Dagmar & yourself for all your efforts.
A. Herrmann
I would like to say thank you very much for your very efficient and patient support over the past five months. I don't think I ever sent an email that didn't get responded to within the hour, and you answered the silliest questions with a lot of patience and reassurance. I perceived you as very present and concerned in the sales process, and really committed to getting things done as soon as possible. Thank you.
Olga & Mihhail
I would like to Thank you for all your help in purchasing this property. Flat is very nice.And now we believe that dreams come true,but it is very important to have right adviser like your team. Especially for routine updates and some very important suggestions. It was very pleased to work with you. Many thanks to all your team and we wish you all the best in the future.
R. Iv
Really sorry that it took me this long to come back to you. It's really great to finally be living at the new place, but it is also really time and energy consuming, there is still some stuff to unpack, and a few "Legos" from Ikea to assembly :) I would like to thank you both for your help before/during/after the buying process. As a first time buyer, there are many uncertain points that I needed help with, and you were always ready to quickly provide assistance, not just to me but also to the solicitor and financial advisor. I really appreciate as well that you always kept me informed from the first day about any updates regarding the property, or about any concerns that I discussed with you. It was really easy to reach you by phone or email, and when a meeting was required, you were also able to find a slot in your agenda that would match mine. You both made the buying process much easier that I feared.